The Digital Telco Imperative
The telecom industry is at a crossroads: no other industry is driven as much by bits & bytes and at the same time faces disinter-mediation challenges for the same reasons. Business models are changing, customer expectations & behaviour are constantly evolving, legacy economics & paradigms are becoming untenable; and that really is the reason why 2014 was the first year when the total global revenue of telco’s had marginally negative growth. Was it the beginning of the end? Will Telco’s, the way we know them, not last? Lets have a quick sneak peak into the industry which harbours the ambition to be the digital gateway to our collective futures…. Current Telecom Challenges include: Data usage going through the roof. However, ARPU not growing proportionally Higher costs of handsets, mean subsidies are expected to be higher as the price plans are not increasing proportionately Market penetration of wireless is approaching 100%, thus revenue is stagnating OTT Services